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Vouchers

Management Vouchers

Vouchers are like calling cards, with the optional benefit of applying for extra credits when a customer tops up their account.

Vouchers are available in both the Customer Portal and on WebPhone.

Voucher Types

You can issue Vouchers in one of the following 3 forms:

  • Free Credit: Once you enter the voucher code the credit applies independently of any other payment.
  • Multiplier Credit: For example, Credit doubled for a top-up of $50 or more.
  • Additional Credit: For example, $50 free credit for top-up of $100 or more.

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Voucher Setup

Click Add

  • Count: Enter the number of vouchers you wish to create (you can use a voucher only once).

  • Minimum Activation: Enter the minimum purchase amount required for the consumer to use the voucher.

    Set to '0' to give a customer entirely free credit.

  • Multiplier: Enter the multiplier that applies to the customer's paid balance.

For example, for a 10% bonus, set the Multiplier to 1.1.

  • Addition: Enter the extra credit that applies to the customer's account.

For example, set 50 to give them $50, with or without a spend of their own, based on the Minimum Activation.

  • Currency Selector: Select the desired currency.

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Select Save, and the system will generate the vouchers.